Privacy Policy

1. Who we are

AI Braintrust Foundation is an Alberta non-profit organization based in Calgary, Alberta, Canada.

Contact for privacy questions:

AI Braintrust Foundation
Email: hello@aibraintrust.io
Phone: +1 (825) 488-3369

2. Information we collect

Depending on how you use AI Braintrust, we may collect:

Account and membership information

• name;
• email address;
• login and account information;
• AI Braintrust email address;
• membership level and status;
• billing and subscription status;
• profile information;
• member preferences.

Country. We note the country we detect when you sign in, until you set it yourself. We detect it from your network address and show it to other members as a flag on your profile card. You can change or remove it in your account.

Program and Credential information

• Program enrolment and progress;
• completed Steps;
• self-reported progress;
• submitted evidence;
• examination, certification, or Credential information;
• points, rankings, badges, or other progress information where those features are used.

Opportunity and professional information

• qualifications;
• skills;
• availability;
• project interests;
• applications or expressions of interest;
• information needed to determine eligibility or fit for an Opportunity.

Communications

We may collect communications you send to us or through AI Braintrust features, including support messages and member-to-member communications.

Where AI Braintrust provides email forwarding or related email services, we process routing information, sender and recipient information, delivery status, and other information reasonably necessary to operate, secure, and troubleshoot the service.

Payment information

Payments are processed through Stripe or another payment provider identified at checkout.

We may receive transaction information such as payment status, amount, currency, customer identifier, subscription identifier, billing status, and limited payment-method details. We do not normally receive or store your complete payment-card number.

Technical and usage information

We may collect technical information such as IP address, browser and device information, timestamps, authentication and security events, pages or features used, and error, diagnostic, and audit information.

3. Why we use personal information

We use personal information for reasonable purposes connected with operating AI Braintrust, including to:

• create and administer accounts and memberships;
• process payments and subscription changes;
• provide Programs, Credentials, community features, and AI Braintrust email services;
• verify Program or Credential progress;
• operate directories, rankings, profiles, and other member features where enabled;
• administer Opportunities and assess eligibility or fit;
• provide support;
• prevent abuse, fraud, and security incidents;
• investigate complaints or policy violations;
• maintain records and audit trails;
• improve the website, member experience, and Programs;
• communicate service, billing, security, Program, Credential, and membership information;
• send marketing or community communications where permitted and subject to applicable consent requirements;
• comply with law and enforce our agreements.

We limit collection, use, and disclosure to purposes that are reasonable and appropriate for the service being provided.

4. Consent and choices

Where consent is required, we obtain consent in a manner appropriate to the sensitivity of the information and the circumstances.

You may withdraw consent where the law permits, but doing so may prevent us from providing a service that requires the information.

You can unsubscribe from optional marketing communications using the unsubscribe method included with those messages or by contacting us.

Service, billing, account, security, and legally required communications are not optional while the relevant account or relationship continues.

5. How we share information

We may disclose personal information to service providers that help us operate AI Braintrust, including providers of payment processing, website and application hosting, databases and storage, authentication, email delivery and email routing, security and fraud prevention, analytics, learning/testing/certification services, and professional services.

We may also disclose information with your direction or consent, where necessary to administer an Opportunity, where required by law, to investigate fraud/abuse/security incidents, or in connection with a lawful organizational transaction.

We do not sell personal information as a business model.

6. Third-party providers and external Programs

Some Programs, examinations, Credentials, payment services, or Opportunities involve third parties.

When you leave AI Braintrust to use a third-party service, that provider’s privacy policy and terms may apply.

Where we exchange information with a provider to verify completion, eligibility, or Credential status, we limit the information to what is reasonably necessary for that purpose.

7. Processing outside Canada

Some of our service providers may store or process information outside Alberta or outside Canada, including in the United States.

Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities where legally required.

8. Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, for legitimate operational needs, to resolve disputes, to maintain appropriate audit records, or to meet legal obligations.

Different categories of information may have different retention periods.

When information is no longer reasonably required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to technical backups and legal retention requirements.

9. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we hold.

No internet transmission, email service, storage system, or security control can guarantee absolute security.

If we become aware of a privacy or security incident, we will investigate and take action appropriate to the circumstances and applicable law.

10. Access and correction

You may ask to access or correct personal information we hold about you, subject to applicable law and legitimate exceptions.

To make a request, contact hello@aibraintrust.io.

We may need to verify your identity before completing a request.

11. Children

AI Braintrust is intended for professional and adult participation unless a specific Program expressly states otherwise.

We do not knowingly design the general membership service for children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The current version and effective date will be posted on this page.

If a change materially affects how we handle personal information, we will provide additional notice where required or appropriate.

13. Contact

Privacy questions, access requests, correction requests, or concerns may be sent to:

AI Braintrust Foundation
129 Hawkland Place NW
Calgary, Alberta T3G 3R8
Canada

Email: hello@aibraintrust.io
Phone: +1 (825) 488-3369